How does it work?

Learn

We partner with you to launch a campaign to educate a select group of community residents and community-based organization staff about social determinants science. Then we train them to use the same 1-on-1 outreach "detailing" techniques used by pharmaceutical sales reps to influence doctors.

Visit

 Instead of selling pills, trainees use "detailing" techniques and the latest technology to visit clinicians and assess their individual learning needs. Then they offer tailored recommendations and practical tools that care teams can use to immediately improve care for patients with unmet social needs.

Improve

Using this approach, we have tripled the confidence of community detailers and clinicians to improve the upstream conditions that make people sick in the first place. That means more social need screenings, better social service referrals, fewer hospital readmissions and ER visits, and better care.  

  Clinicians need accurate, ongoing data about the availability and effectiveness of programs and tools that address patients' health-related social needs. Without this knowledge, clinicians are less engaged and patients' social needs go unaddressed, causing poor health outcomes.

We help you improve the care of patients with health-related social needs. With Community Health Detailing, you will :
1) Tap into the knowledge of "upstream" community-based experts 
2) Use proven, 1-on-1 outreach techniques and easy-to-use tools to support upstream interventions
3) Improve your care teams' upstream knowledge & effectiveness
4) Improve your community's upstream knowledge & effectiveness